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Capita's Annual Tenant Engagement Conference

Phil Teece from the PBU is Chairing this conference

What
When Mar 29, 2011
from 10:00 AM to 04:00 PM
Contact Phone 0870 400 1020
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Capita’s 9th Tenant Engagement Conference comes at a time of great change for the social housing sector. It is clear that as policy progresses there will be an emphasis on including the tenant in all aspects of delivery. It is imperative that tenant-led organisations are participating in the development and implementation of social housing strategy from improving housing stock through to tackling anti-social behaviour.

The Review of Social Housing Regulation coupled with the Decentralisation and Localism Bill demonstrates a drive towards local responsibility and the importance of the tenant as a central part of the agenda.

The impact of these changes makes this event especially timely and provides the ideal opportunity to assess your service delivery and plan for the future. With both strategic and practitioner level sessions this conference is not to be missed.

Key issues for consideration on the day include:

  • Examining the transition of responsibility for tenant strategy to the HCA
  • Exploring the implications of the Review of Social Housing Regulation
  • Solutions to increase tenant-led scrutiny across the sector
  • Working with young people to develop a service fit for purpose
  • Measuring quality and evidencing outcomes to develop the most effective services


With tenant engagement remaining a priority, attending this event represents a real opportunity to shape your strategy for the future, enabling you to interact with peers working across the sector to ensure a tenant-led service.

This conference is being run by Capita, please contact them for more information and to book.

More information about this event…

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